We make dealing with your insurance company a piece of cake.
Working with an insurance company after an accident will be time consuming, confusing and intimidating…did I mention stressful?
Our experienced staff will make this part of the repair process easy for you. Let us handle it entirely for you. For over 25 years we have made this part of the process easy for our customers.
Here are some things you may need to know about the claims process:
Reporting the Claim: As the owner of the vehicle you will to report the claim. If the insurance company would allow us, we would do this for you but there is specific information about the accident which they need to speak to you directly on.
It is important to report the claim as soon as possible to avoid needless delays. When you report the claim, you will be provided a claim number.
Advise the insurance company that you have chosen Capitol Collision Repair to repair your car. Do not allow the insurance representative to force or scare you into using another auto body shop. BY LAW you can choose any body shop that you wish.
Call Capitol Collision Repair and give us the claim number. We will then handle the entire claim process for you, including setting up the rental car.
For a rental car, if the accident was the others party’s fault AND they have accepted liability (responsibility) then the other insurance company will pay for the rental vehicle for you. Capitol Collision Repair will make this call for you and get it set up.
If the accident was your fault and you are using your own insurance…and you have rental car coverage on your policy, we will again help you get the rental set up.
And what if you have no rental coverage? Please ask us about our internet special for a complimentary rental car.
Give us a call to make an appointment 602-253-1630, or Request a FREE estimate.